Q:  When will I receive my item (UK)?
A:  If you are in the UK the delivery time stated by Royal mail is 2-5 working days. However this is not a guaranteed service and may take up to 15 working days to arrive. If you need your item urgently please choose the special delivery option. If your payment has been received before 2pm Monday to Friday it will be posted the same day. Payments received after 2pm or at weekends will be posted the following working day.

Q:  Can I get my parcel delivered to a different address? 
A:  Yes. You have the option to add a different delivery address when placing your order with us. Please note, for your protection, there may be a delay in dispatching an order to a different address, due to fraud prevention measures but you will be informed if this is the case.

Q:  Do you deliver to my country? 
A:  Yes we ship worldwide!

Q:  It’s been 2 weeks and my parcel still has not arrived?
A:  In these cases, we generally find that the parcel is at your local sorting office of the main postal operator of your country. The parcel requires a signature on delivery. If you are out when the postal service call, they do not always leave a note in the door to say that a delivery has been attempted. We would advise that you call your local sorting office to see if the package is waiting to be collected.  The package may also be held in customs, which could add a delay on the delivery time.